Useful Contact Numbers in Italy

Settling into a new country comes with its own set of challenges. We understand the importance of having quick access to essential services to make your transition smoother. We’ve put together a list of important contact numbers that everyone should have at their fingertips.

Emergency Services

Please note that in the case of emergencies, it is sufficient to just contact 112.

National Emergency Contact: 112

Local Police Milano: 02 7727250

State Police (accidents, theft, etc): 113

Children in Danger: 114

Fire Department: 115

Medical Emergency / Ambulance: 118 (This number is also relevant for mountain or cave rescue.)

Gender-based Violence and Stalking Helpline: 1522

National Anti-trafficking Helpline: 800290290

Immigration Helpline: 800 905 570

LGBTQIA+ Helpline: 02 541 222 27

Roadside Assistance: 803.116 (Automobile Club d’Italia)

For British individuals: If you’re in Italy and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +39 06 4220 0001 (available 24/7, 365 days a year for British nationals – choose 1 for English and then 2 for Consular Services (within office hours) or 4 for an emergency involving a British national (outside of office hours).

English-speaking Consulates in Milan

Australian Consulate General Milan

Contact Number: 02 7767 4200

Address: Via Borgogna, 2, 20122 Milano MI

British Consulate General Milan

Contact Number: 02 723001

Address: Via S. Paolo, 7, 20121 Milan MI

Canadian Consulate General Milan

Contact Number: 02 6269-4238

Address: Piazza Cavour, 3, 20121 Milano MI

US Consulate General Milan

Contact Number: 02 290351

Address: Via Principe Amedeo, 2/10, 20121 Milano MI

South African Consulate General Milan

Contact Number: 02 885 8581

Address: Vicolo S. Giovanni Sul Muro, 4, 20121 Milano MI

Trade Offices & Chambers of Commerce

American Chamber of Commerce in Italy

Contact Number: 02 8690661

Address: Via Cesare Cantù, 1, 20123 Milano MI

British Chamber of Commerce for Italy

Contact Number: 02 877798

Address: Via Francesco Sforza, 4, 20122 Milano MI

British Trade Office for Italy

Contact Number: 02 723001

Address: Via S. Paolo, 7, 20121 Milan MI

Irish Enterprise Milan

Contact Number: 02 8800991

Address: Via Edmondo de Amicis, 53, 20123 Milano MI

Public Services

Agenzia delle Entrate (Office for Codice fiscale)

Contact Number: 02 9769 4111

Address: Via della Moscova, 2, 20121 Milano MI / Via Abetone, 10, 20137 Milano MI / Piazza Carlo Stuparich, 2, 20148 Milano MI

ATM (Public Transport)

Contact Number: 800 808181

Comune di Milano

Contact Number: 020202

Address: Piazza della Scala, 2, 20121 Milan MI

Prefettura di Milano (Italian Citizenship & more)

Contact Number: 02 77581

Address: Corso Monforte, 31, 20122 Milan MI

Questura di Milano (Residence Permit)

Contact Number: 02 62261

Address: Via Fatebenefratelli, 11, 20121 Milano MI